Speak to the right payment specialist
Tell us what you need and we will put you straight in front of the specialist who already understands it.
What do you need?
Your choice routes the enquiry straight to the specialist team that handles it.
Talk to us anyway
Some businesses are certain of what they need. Others arrive after being declined twice and are told their model is too complicated to explain. Both conversations are welcome here.
If your business has an unusual structure, operates in a sector that makes generic providers nervous, or has a flow that does not map neatly onto a product page, speak to us before you submit anything formal. We would rather spend twenty minutes understanding what you actually do than have you spend three weeks assembling an application for a route that was never the right one.
Our team has spent years inside iGaming, FX, digital assets and cross-border commerce. You will be talking to someone who starts from knowledge rather than suspicion, and who will tell you honestly, and early, whether FinXP is the right fit.
A specialist team, not a call centre
Every enquiry lands with people who have spent years inside European payments, not a generic queue.
Twelve years serving European businesses as a Malta-licensed Electronic Money Institution.
European businesses onboarded, including sectors that generic providers decline to assess.
Cross-border payout coverage for clients paying partners beyond the Eurozone.
Contacting FinXP, answered
FinXP can be contacted through the enquiry form on this page, which routes your query directly to the relevant specialist team. Existing clients should use their named contact or the client support channel, which keeps operational queries with the team that knows your account.
FinXP aims to respond to enquiries promptly, with routing designed to place your query with a specialist rather than a general queue. Selecting the option that best matches your need helps your enquiry reach the right team first time.
Yes. FinXP encourages businesses with complex or unusual models to discuss fit before submitting a full application. A pre-application conversation establishes early whether FinXP is the right provider, and what the onboarding route would look like, saving time on both sides.
Enquiries are routed by need. Depending on what you select, you will speak to a specialist in business accounts, payment acceptance, collections, payouts, card issuing, embedded infrastructure or partnerships. Existing client queries go to the client support team.
Yes. FinXP works with legitimate, regulated businesses in sectors that generic providers often decline to assess, including iGaming, FX, digital assets and cross-border commerce. A previous decline elsewhere is not a barrier to a conversation with FinXP.
FinXP is headquartered in Malta and serves business clients across Europe. It is authorised as an Electronic Money Institution and regulated by the Malta Financial Services Authority.
Already know what you need?
If you are ready to move, start your account application and the specialist team will pick it up from there.